Corporate Responsibility

Belfast International Airport understands Corporate Responsibility (CR) as its responsibilities to its employees, customers, suppliers, regulators, community and the environment. The senior management team supports the objectives and principles of CR and this policy will help to translate these into a common, consistent approach for everyone.

CR Report 2018

CR Action Plan 2019

CR Policy

Standard of Conduct

We will conduct every aspect of our business by living our Vision and Values and by respecting the interests of our employees, customers and third parties.


By developing a policy for CSR and embedding that policy throughout the company, Belfast International Airport is showing its commitment to operating in an economically, socially and environmentally sustainable way that is sensitive to the needs of those impacted by the business.

We are committed to...

o   Developing, valuing, safeguarding and engaging a workforce where there is mutual trust and respect in line with our Vision and Values

o   Ensuring the customer is at the centre of all that we do

o   Building strong, trust-based relationships which ensure business partners have the opportunity to benefit from their relationship with us

o   Ensuring we are trusted partners of government and regulators and assist in delivering on economic and regional development

o   Maintaining strong mutually beneficial relationships with the local community and education providers in particular, as outlined in our community and volunteering policy.

o   Operating in an environmentally sustainable manner, in line with ISO14001, and continually striving to improve our impacts


While every employee has a role to play in our CSR policy, the senior management team has overall responsibility for its strategic direction.

BIA’s CSR committee will put in place an annual action plan showing our targeted programmes and initiatives. This will be updated on an on-going basis, reflecting business strategies and developments.

The committee will consist of employees who volunteer to play a role in BIA’s CSR programme.

The committee will produce a yearly report on the company’s CSR initiatives and campaigns.

CR Principles

Workplace and Employees

  • Employee opinion survey - demonstrates the company are committed to creating an environment where employees at all levels feel that they can speak honestly about the company and issues of importance to them - commit to discussing outcomes at senior management level and develop actions on the back of the research.
  • Occupational Health and Safety policies - commit to improving safety in the workplace - develop incentive awards to encourage employee participation
  • Value and develop employees


  • Safety - commit to providing safe environment in relation to security & premises.


  • Business partners should have the opportunity to benefit from their relationship with the company.
  • Effective to organisation in terms of cost, standards, practices and policies towards corporate responsibility.


  • As corporate members of society, the company should be allowed to advocate their views to regulators when they are formulating public policies that affect the business and its stakeholders.
  • Build relationships, trust and confidence.
  • Community/Social Involvement i.e.
  • Corporate Social Investment which is defined as any voluntary activity in cash or in kind, beyond commercial and legal contributions, that contributes to the economic, social and environmental sustainability of the local community.
  • Participate in community initiatives and challenges - targeted to focus on activities that aim to enrich public and community life and projects that focus on giving people within the local community the training, education and opportunities to help them develop.
  • Environmental Impact i.e.
  • Aim to reduce water, energy and materials use, to reduce waste and increase recycling, to reduce airport CO2 emissions - audit, set targets.
  • Transparent public reporting against ISO 14001 standard.
  • Volunteer time and people

Educational Activity

Belfast International Airport recognises the importance of establishing and maintaining links with local schools and colleges.

We will therefore develop programmes with individual schools and colleges to suit their educational needs.  This will include but is not limited to the following:

  • Tours / presentation on site at the airport*
  • Presentations or case studies with secondary schools / further education colleges
  • Presentations to local interest groups
  • Work experience**

*To Organise a school visit to Belfast International Airport Fire Station and Main Terminal pleas contact

**Work experience at Belfast International Airport is facilitated by Charter work experience who organise work placements for many different organisations.  Should you be interested in the opportunity to complete a week's work experience at Belfast International Airport please contact Charter on: +44 (0)28 9045 1444.


We recognise that our business activities have environmental consequences and we continuously review our environmental performance to seek to minimise and mitigate those effects.

For more information please download our Environmental Policy below.

Noise Monitoring

Belfast International Airport is committed to managing the noise from its operations and minimising its impact on communities living close to the airport.
If you have any queries or comments regarding noise from aircraft please email  Alternatively you can download our noise monitoring form below.      

Environmental Noise Directive Action Plan

Belfast International Airport has prepared a Round Two Noise Action Plan in accordance with the European Union Environmental Noise Directive (Directive 2002/49/EC) also known as the ‘END’.

The directive is implemented by The Environmental Noise Regulations (Northern Ireland) 2006,

This Noise Action Plan, which can be downloaded at the bottom of the page, aims to manage and where possible reduce the impact of noise arising from the airport operations during the period 2013 – 2018. It reflects our commitment to controlling any adverse effects of our operations and minimising their impact on the local community in which we operate. In respect of noise this means implementing industry best practice to limit and reduce, where necessary, the number of people affected by noise arising from our operations.

Airport Consultative Forum

The Belfast International Airport Consultative Forum was established under Article 20(1) of the Airports (Northern Ireland) Order 1994, and follows Government guidelines for Airport Consultative Committees.


Membership of the independently chaired Airport Forum comprises stakeholders from the local and business communities, as well as airport and airline representatives. The forum provides a forum for consultation, communication and feedback on the Airport’s operations and future developments.

The forum will meet three times a year at Belfast International Airport.


  • To help BIA understand and respond to passengers’ expectations and needs;
  • To advise BIA on measures to enhance and develop the facilities and services to assist BIA in their strategic objective of increasing passenger, airline and destination growth;
    To review passenger information (internal, external, multi-media) through the eyes of the public and provide recommendations to BIA;
  • To review the extent to which passenger and airline/service satisfaction surveys are “fit for future purpose” and provide recommendations to BIA, and to commission research/surveys as felt appropriate on behalf of BIA;
  • To identify external gaps that limit the passenger growth and/or experience including infrastructure, aviation strategy, value for money, accessibility, regulation etc.
  • To fairly represent the interests of BIA where appropriate.

Public consultation prior to the implementation of Belfast International Airport Sound Insulation Grant Scheme (SIGS). 

Belfast International Airport has opened its public consultation prior to the implementation of a Sound Insulation Grant Scheme (SIGS).

For residential properties that fall within the SIGS boundary, the scheme may be able to offer a grant towards secondary glazing, high performance double glazing or loft insulation.

If your property qualifies for this scheme it will be able to offer grants towards secondary glazing, high performance double glazing or loft insulation.

For further information or to see if your property qualifies please download the following documents:


Environmental Policy Statement

Engagment and Wellbeing

Sound Insulation Grant Scheme

Final Salary Pension Plan - SIP

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