Belfast International Airport announces new toilet signage for ‘invisible’ conditions

24 Oct 2017

Belfast International Airport has today announced that it will change the signage of its accessible toilets to reflect the ‘invisible nature’ of some health conditions. This follows a successful UK public campaign for support by patient charity Crohn’s and Colitis UK who joined forces with Takeda UK Ltd. to launch Travel with IBD.

A major anxiety for people living with a chronic health condition, like Crohn’s Disease or Ulcerative Colitis¹, is being refused toilet access or being confronted about why they are using a disabled facility. Whilst someone may appear to look ‘okay’ on the outside, they may be in a daily battle with a serious medical condition and urgently need to use the ‘disabled’ or ‘accessible’ facilities.

The new signage will be displayed on all of the accessible toilets throughout the airport, using the tagline message that ‘not all disabilities are visible’. Crohn’s and Colitis UK², called for supporters to back the campaign³ by emailing the bosses of the UK’s airports, rail stations and service stations to ask for their help in the wide adoption of additional accessible toilet signage for accessible travel, helping to end the stigma and distress and help raise awareness that not every disability is visible.

Following the launch of the campaign at the beginning of August, over 46,000 emails have been sent to UK airports, rail stations and service stations across the UK. Belfast International Airport is the first airport to come on board with the campaign and have agreed to change its toilet signage.

Managing Director at Belfast International airport, Graham Keddie said;

“We are delighted to be the first airport to work with Crohns and Colitis UK to improve the signage to our facilities within the airport. Belfast International Airport is an airport for everyone and we are committed to ensuring all our passengers have a smooth and stress free experience when travelling.”

Dan McLean, Director at Crohn’s and Colitis UK said;

““Belfast International Airport acted with good grace and swiftness to bring about this support for people living with Crohn’s, Colitis and other serious health conditions, and on behalf of the whole community we offer them our heartfelt gratitude.”

For more information about the campaign please click here


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